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Front Office Services |
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Appointment scheduling and confirmations
Talisman team takes the incoming requests for appointments, schedules the appointments and confirms the time of visit with the patients. The team handles the queries and gives specific instructions, if any, to the patient for the particular visit.
Insurance verification
The insurance of the patient is verified whether he is covered under the specific plan or not and the patient notified of the same.
Preauthorization services
Preauthorization is a critical part of the reimbursement process and one that cannot be overlooked. Most procedures or surgeries require preauthorization from the insurance. We at Talisman verify that this is done by the physician who will perform the procedure. |
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Medical Billing |
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Patient Demographic Entry
The patient's demographic details are fed into the system.
Charge posting
Charge entry service consists of entering CPT codes, ICD codes, modifiers and other related information into the Billing Software according to guidelines.
Insurance payment posting
Cash posting service consist of posting primary insurance payments, adjustments and transfer co-insurance to secondary insurance (if available) or patient. Posting of secondary insurance payment is also done by us.
Denial posting
Claims needing resubmission that is claims denied by insurance are checked for all necessary documents like Medical Records, Referral, Authorization etc. and resubmitted. |
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Medical
Coding |
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Medical Coding
Medical coding is the seamless and exact translation of medical encounter data to a series of codes used to communicate this data to insurance companies and government agencies. These codes are the diagnoses and the procedures codes. Medical Coding aids in identifying the claims and displays the entire history of the patient and the services performed. We at Talisman offer all types of coding like Physician Coding, Facility Coding and Hospital Coding.
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AR
Follow-up |
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AR Follow-up
Accounts Receivable Process/Assessment Process Daily Insurance aging report is run and claims are analyzed. The analysis is done to identify:
- Un-paid Claims
- Low Paid Claims
- Denied Claims
- Rejected Claims
- Claims not on file
subsequently our collection agents call up the concerned insurance companies to seek explanation. |
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